by Ted Rubin | Oct 5, 2014 | Featured, Marketing, Social Media/Marketing
I’ve said before that business and war have much in common. Entrenched companies keep doing what got them there, just as victors in war tend to fight subsequent battles with the same tried-and-true tactics. However, it’s important to note that battle tactics, as well...
by Ted Rubin | Oct 2, 2014 | Featured, Marketing, Social Media/Marketing
What happens when #JustBeNice isn’t enough? Let’s look at this through the lens of customer service. About a year ago, you bought a new grill at a national chain. The sales reps were friendly and convinced you to buy the store brand, the model you wanted was in stock,...
by Ted Rubin | Sep 29, 2014 | Featured, Marketing, Social Media/Marketing
—– “Now that you’ve taken the time to create targeted content for your audience, learn how to share it over and over again to build a loyal following.” In 1996, the Internet was just five years old, yet even then, the iconic Bill Gates was able to...
by Ted Rubin | Sep 25, 2014 | Featured, Marketing, Social Media/Marketing
There are some great marketing lessons to be taken from fishing, and I’m not talking about the “ph-” variety. If you’ve ever been fishing with an expert, on that expert’s home turf, you know that it can be an almost artistic experience. Before your boat even hits the...
by Ted Rubin | Sep 19, 2014 | Featured, Marketing, Social Media/Marketing
We’ve all seen cringe-worthy moments on social, when someone says the exact wrong thing and doesn’t even realize what they’ve done. It happens in debates over hot-button issues, comment threads on brand pages and everywhere in between. Even well-meaning comments can...
by Ted Rubin | Sep 17, 2014 | Featured, Marketing, Social Media/Marketing
—– “Want to turn “lurkers” into active participants on your Facebook page? Learn what it takes to really connect with your Facebook visitors.” Getting more “active” fans on Facebook isn’t all that complicated, but it does depend...