The Age of Influence: Selling to the Digitally Connected Customer

Whether you’re a parent, an employee, a manager or an executive, you have the power to build and maintain personal and business influence with an ever-widening audience of people. This has many ramifications for the future of sales in the digital age, because the mechanisms by which we expand our personal influence are being created at an exponential rate, giving people the ability to have an effect from anywhere, anytime for any reason.

This book explores that power, and how businesses can take advantage of it by helping their employees become more influential and working with outside influencers. It also explores the roadblocks to building influence, takes a look at some of the companies that are leading the charge, and gives us a peek into the future–explaining how businesses can flip the marketing funnel to leverage this new-found power of influence to attract more digitally connected customers.

Ted Rubin on How to Look People in the Eye Digitally: Bringing In-Person Social Skills to the Digital World

This book is a companion work to Ted Rubin’s book, How to Look People in the Eye Digitally. It contains 140 AhaMessages™ that inspire new ways to build relationships online that truly grow and prosper.

In today’s digital world it’s all too easy for us as brands and individuals to let our relationship-building muscles atrophy. We get caught up in a multitasking whirlwind of emails, social updates and text messages where it’s easy to let a connection or a conversation fall through the cracks. We’re super-connected, yet somehow disconnected at the same time. This puts us at risk of losing the very relationships that help us prosper as companies and people.

How to Look People in the Eye Digitally

In today’s digital world it’s all too easy for us as brands and individuals to let our relationship-building muscles atrophy. We get caught up in a multitasking whirlwind of emails, social updates and text messages where it’s easy to let a connection or a conversation fall through the cracks. We’re super-connected, yet somehow disconnected at the same time. This puts us at risk of losing the very relationships that help us prosper as companies and people.

In How to Look People in the Eye Digitally, Ted re-introduces us to the one-on-one communication skills we’ve forgotten in our rush to new technologies. He shows us how we’ve let social and mobile technologies hold us back, and teaches us new ways to use the people skills we already have to stay connected in an authentic, human way. Through anecdotes from his own experiences as a busy, socially connected executive and single dad, plus examples from brands that are getting it right, Ted inspires new ways to build relationships online that truly grow and prosper.

Ted Rubin on ROR #RonR: 140 Aha Moments Exploring Return on Relationship

There’s no doubt that the global market is changing and has significantly changed just within the last five years. Selling used to be about having the best product and the best business practices but now “it’s all about relationships,” social marketing strategist Ted Rubin proclaims in Ted Rubin on ROR #RonR.

With customers reading reviews upon reviews of products online, asking their friends and followers via social media for product feedback, building and maintaining customer relationships is more important–and easier–than ever. What is your organization’s Return on Relationship?

Written by a leading social media marketing strategist, Ted Rubin takes you through how the value of your relationships will accrue tenfold over time; how just connecting with followers/future advocates online isn’t enough-it’s engagement that’s key; and how to not just be social on social media but to socialize your way to successful Return on Relationship.

Return on Relationship