by Ted Rubin | Jun 4, 2023 | Featured, Marketing
Quality customer service requires a strong plan and a system built to resolve issues efficiently. It’s about looking at challenges constructively and teaching customer service reps (as well as other customer-facing persons in the organization) to do the same, creating...
by Ted Rubin | May 27, 2023 | Featured, Marketing, Social Media/Marketing, Uncategorized
In our digitally connected age, the ability to look people in the eye takes on a new dimension. Beyond the traditional interpretation of eye contact, it now encompasses using digital tools to research, stay updated, and learn intricate details about individuals—be it...
by Ted Rubin | May 21, 2023 | Featured, Marketing, Social Media/Marketing, Uncategorized
🌟 Empower your Employees… and they will Power your Brand! 🚀 When it comes to building a successful brand, your employees are your most valuable asset. They are not just cogs in the machine, but rather the driving force behind your company’s growth and...
by Ted Rubin | May 13, 2023 | Featured, Marketing, Social Media/Marketing, Uncategorized
I have been sharing this statement for years as a follow-on to A Network gives you Reach; A Community gives you Power! The emphasis here is the difference between the nature of networks and communities. Networks are primarily focused on connecting people and...
by Ted Rubin | May 7, 2023 | Featured, Marketing, Miscellaneous, Social Media/Marketing, Uncategorized
At SXSW 2023 with Lee Roth from BeenThereDoneThat (video)… Harnessing the world’s best thinkers to solve the world’s toughest problems, BeenThereDoneThat, a new consultancy/agency model… delivers what you need NOW better, faster, and cheaper....
by Ted Rubin | Apr 29, 2023 | Divorced Dad, Featured, Marketing, Miscellaneous, Social Media/Marketing
I have been sharing this statement for years, and although it is somewhat self-explanatory I feel the need to extend upon the statement in and of itself. A Network gives you Reach; A Community gives you Power… emphasizes the difference between the reach and...