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Straight Talk Blog: Featured Posts
Three Reasons Why Business Empathy is Crucial
What is Empathy and Why is it Not Enough? We all know the basic definition of empathy: the ability to understand and share the feelings of another. However, today, that simple idea is not enough. In some ways it should be easier since we are all more or less feeling...
Westminster Innovation: 3 questions & 3 answers with Ted Rubin [video]
This series was conceived before COVID-19 but was executed as COVID-19 began to heat up and change all of our worlds. This worldwide crisis we are all dealing with is causing everyone to have to change things up. Instead of doing this in a studio with a team, I did...
Leveraging Employee Created Content for Business Normalization and Reopening
As many businesses begin getting back to business over the coming weeks and months, clear, concise, and frequent communication will be invaluable to help keep customers updated and informed. From changes in hours, menus, and inventories, to safety procedures for staff...
Building Relationships During a Time of Crisis… Shane Barker and Ted Rubin
COVID-19 has resulted in numerous lifestyle changes for everyone. Subsequently, your target audience’s needs have also changed. Most of your potential customers are not thinking about what car to buy, what clothes to wear, or which tech products to get. As a result,...
Frictionless Retail: Turning Consumers into Buyers
Turning consumers into buyers requires so much more than just an everyday low price. Customers have more options than ever before, which means that a good price on the item that they need won't necessarily be hard to find. The difference between brands often comes in...
Consumers are Loyal to Experience, not Brands
It’s not just the brand, product or price, IT'S The EXPERIENCE.... especially now when Health at Safety are the top of everyone's list! Think about your favorite song or artist and consider why it’s your favorite. Do you remember when you first heard it? Does it...


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