by Ted Rubin | Nov 2, 2013 | Featured, Marketing, Social Media/Marketing
The hospitality industry desperately needs a 6.0 upgrade. In this day and age, with digital messaging and smartphone apps taking the place of snail mail and paper trails, I find it incredible that a hotel chain still pushes notes under the door. And yet that’s...
by Ted Rubin | Oct 18, 2013 | Featured, Marketing, Social Media/Marketing, Video
Connecting with Your Customer Featuring @TedRubin In this new Substance interview, we hear from Ted Rubin, globally recognized as the most followed CMO on Twitter, Consultant, Speaker, and author of Return on Relationship. Many people in the social media world...
by Ted Rubin | Oct 7, 2013 | Featured, Marketing, Social Media/Marketing
All of your employees work in the marketing department, at least to some extent, and they need to understand the role they play. But to create a strong foundation for customer loyalty management, there are a few departments within your company that absolutely need to...
by Ted Rubin | Aug 27, 2013 | Featured, Marketing, Social Media/Marketing
Click anywhere on the image to go to the post at Simply Business. My contribution… #6 Have you set your objectives?: Twitter goals and objectives for business Click image to open interactive version (via Simply Business).
by Ted Rubin | Apr 21, 2013 | Featured, Marketing, Social Media/Marketing
Marketing in an age of media disruption from John Andrews