Social Media/Marketing

How to Build Customer Trust and Get a Return on Relationship ~via @Hyken

Ted’s interview begins at minute 9:40. Feel free to listen to Shep himself talk about How to Create Trust for the first 9:40 minutes. Shep Hyken speaks with brand evangelist, social marketing strategist, and keynote speaker, Ted Rubin about branding, customer service, customer experience and, most important, building trust (with both employees and customers). Ted is […]

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Here is what “I” am tired of…

Social Marketing Dignitaries shouting to the world that it is a waste of time to try to change someones mind about political choices on social platforms… and/or telling us all to stop posting about politics for that reason, and because it will do damage to our personal brands. First I say… post about whatever interests […]

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The Marketing Superpower

“For me the marketing superpower, the most important skill that makes you a great marketer, social or otherwise, is all about Looking People in the Eye Digitally… truly doing your best to connect, be responsive, and care. The ability to go into the “social” homes of consumers and prospects, see and hear what they are talking […]

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Ted Rubin "Life is not about waiting for the storm to pass, it's about learning to dance in the rain."

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