In this HRchat episode, we talk about building and maintaining relationships. Listen as we talk about lessons from the world of social media marketing that can be transferred to leadership and HR.

Bill’s guest is Ted Rubin, a leading Social Marketing Strategist, International Keynote Speaker, Business Advisor, Author, Connector, and Provocateur.

In March 2009 Ted started using and evangelizing the term ROR, Return on Relationship, hashtag #RonR. His book, Return on Relationship, was released January 2013, How To Look People in the Eye Digitally was released January 2015, and The Age of Influence… Selling to the Digitally Connected Customer was released in May 2017.

Ted just released his latest book, along with business partner and Retail Thought Leader John Andrews titled Retail Relevancy.

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