Ted’s interview begins at minute 9:40. Feel free to listen to Shep himself talk about How to Create Trust for the first 9:40 minutes.
Shep Hyken speaks with brand evangelist, social marketing strategist, and keynote speaker, Ted Rubin about branding, customer service, customer experience and, most important, building trust (with both employees and customers). Ted is one of the most influential CMO’s followed on social media and he provides us with great tips and ideas to help strengthen your “Return on Relationships” (#RonR). Business is all about trust, relationships, and the customer experience; so don’t miss this episode of Amazing Business Radio!
“Relationships are like muscle tissue, the more you engage them, the stronger and more valuable they become.” – Ted Rubin
Originally posted at Hyken.com
Most important thing to strengthen and deepen the relationship with our customers is to be loyal, real and authentic to our customer. If we success in these things then we can almost assume that we get success in our profession.
In business, customers are considered as main mechanism of any kind of business if it online or offline. Time to time, active conversation really plays vital role in establishing good relationship with customers.The greatest thing about Facebook advertising is the ability to reach super specific audiences. We can narrow them down not just by the location, age and gender, but also by the education level, relationship status, life events, and of course, thousands of unique interests and behaviors. Eventually, thanks for sharing these beneficial thought with us.
With best wishes,
Yes indeed Amar. Thank you for the insight.