MC/Host of the Brand Innovators Summits... Speaker / Author / Provocateur
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Straight Talk Blog: Featured Posts
Coffee and ‘Straight Talk’ in the Clouds with Ted Rubin
VIDEO ⬇️ ➡️ INTERVIEW STARTS AT :46 ⬅️ Coffee In The Clouds With NYDLA's Thomas Capone... NYDLA.org's mission is to support a global forum dedicated to the exchange of ideas and information. At its core, the NYDLA epitomizes the fusion of knowledge, technology and...
Keep the Trust, Keep the Permission, Keep the Customer
An email marketing list, and the marketing that follows, is not simply about numbers… it’s about adding value to both your brand AND the consumer. Unfortunately, too many are simply banging away at the numbers. People must come first, in your growth strategies, in...
Quality Customer Service
Quality customer service requires a strong plan and a system built to resolve issues efficiently. It’s about looking at challenges constructively and teaching customer service reps (as well as other customer-facing persons in the organization) to do the same, creating...
Looking People in the Eye Digitally: Unlocking a World of Information and Connection
In our digitally connected age, the ability to look people in the eye takes on a new dimension. Beyond the traditional interpretation of eye contact, it now encompasses using digital tools to research, stay updated, and learn intricate details about individuals—be it...
Empower Your Employees
🌟 Empower your Employees... and they will Power your Brand! 🚀 When it comes to building a successful brand, your employees are your most valuable asset. They are not just cogs in the machine, but rather the driving force behind your company's growth and success. By...
Networks Connect (Reach)… Communities Care (Power)
I have been sharing this statement for years as a follow-on to A Network gives you Reach; A Community gives you Power! The emphasis here is the difference between the nature of networks and communities. Networks are primarily focused on connecting people and...