by Ted Rubin | Nov 9, 2014 | Featured, Marketing, Social Media/Marketing
Every day brands and marketers are spending millions trying to get you to use, keep using, and share that you love their brands. But why aren’t they doing everything they can, and using some of those millions to do it (probably way less that they are spending on those...
by Ted Rubin | Oct 13, 2014 | Featured, Marketing, Social Media/Marketing
What excites you about customer experience?It is not customer experience that excites me, it is the customer herself who excites me, and the relationship that will develop and lead to trust and loyalty.When did you first get involved in customer experience...
by Ted Rubin | Oct 13, 2014 | Featured, Marketing, Social Media/Marketing
What excites you about customer experience?It is not customer experience that excites me, it is the customer herself who excites me, and the relationship that will develop and lead to trust and loyalty.When did you first get involved in customer experience...
by Ted Rubin | Oct 13, 2014 | Featured, Marketing, Social Media/Marketing
What excites you about customer experience?It is not customer experience that excites me, it is the customer herself who excites me, and the relationship that will develop and lead to trust and loyalty.When did you first get involved in customer experience...
by Ted Rubin | Aug 12, 2014 | Featured, Marketing, Social Media/Marketing
There are several reasons why I think businesses hamstring their social efforts. First, there’s an overriding, if misguided, pressure to get things “perfect” on social, which is sometimes used as an excuse to avoid getting involved at all. The permanent nature of...
