by Ted Rubin | Sep 25, 2014 | Featured, Marketing, Social Media/Marketing
There are some great marketing lessons to be taken from fishing, and I’m not talking about the “ph-” variety. If you’ve ever been fishing with an expert, on that expert’s home turf, you know that it can be an almost artistic experience. Before your boat even hits the...
by Ted Rubin | Sep 19, 2014 | Featured, Marketing, Social Media/Marketing
We’ve all seen cringe-worthy moments on social, when someone says the exact wrong thing and doesn’t even realize what they’ve done. It happens in debates over hot-button issues, comment threads on brand pages and everywhere in between. Even well-meaning comments can...
by Ted Rubin | Sep 10, 2014 | Featured, Marketing, Social Media/Marketing
—– “Seeking a real return on your social media relationships? Prove your business is customer obsessed by employing the Twitter strategies of companies that “get it.” It’s one thing to say you’re customer obsessed on social media and...
by Ted Rubin | Aug 26, 2014 | Featured, Marketing, Social Media/Marketing
Let’s define a social business and how it is evolving. It’s not just “being social” with your customers (having social profiles where you know they hang out); it’s about being more connected in your business processes as well. Stop thinking in terms of silos of...
by Ted Rubin | Aug 12, 2014 | Featured, Marketing, Social Media/Marketing
There are several reasons why I think businesses hamstring their social efforts. First, there’s an overriding, if misguided, pressure to get things “perfect” on social, which is sometimes used as an excuse to avoid getting involved at all. The permanent nature of...