by Ted Rubin | Mar 3, 2015 | Featured, Marketing, Social Media/Marketing
I hear more and more grousing about Facebook’s algorithm these days—people complaining that Facebook won’t show their posts to their followers. Ok, here’s my two cents: yes it does, if you bother to visit their pages! It’s amazing to me that most people just don’t...
by Ted Rubin | Oct 13, 2014 | Featured, Marketing, Social Media/Marketing
What excites you about customer experience?It is not customer experience that excites me, it is the customer herself who excites me, and the relationship that will develop and lead to trust and loyalty.When did you first get involved in customer experience...
by Ted Rubin | Oct 13, 2014 | Featured, Marketing, Social Media/Marketing
What excites you about customer experience?It is not customer experience that excites me, it is the customer herself who excites me, and the relationship that will develop and lead to trust and loyalty.When did you first get involved in customer experience...
by Ted Rubin | Oct 13, 2014 | Featured, Marketing, Social Media/Marketing
What excites you about customer experience?It is not customer experience that excites me, it is the customer herself who excites me, and the relationship that will develop and lead to trust and loyalty.When did you first get involved in customer experience...
by Ted Rubin | Aug 12, 2014 | Featured, Marketing, Social Media/Marketing
There are several reasons why I think businesses hamstring their social efforts. First, there’s an overriding, if misguided, pressure to get things “perfect” on social, which is sometimes used as an excuse to avoid getting involved at all. The permanent nature of...
