How to Build Customer Trust and Get a Return on Relationship ~via @Hyken

Ted’s interview begins at minute 9:40. Feel free to listen to Shep himself talk about How to Create Trust for the first 9:40 minutes. Shep Hyken speaks with brand evangelist, social marketing strategist, and keynote speaker, Ted Rubin about branding, customer service, customer experience and, most important, building trust (with both employees and customers). Ted is […]

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Branding Genius: Old School Tactic Crushes a $40 Billion Market ~via @davidbrier

They ignore all the brand rules of retail: Sell nothing online. Encourage touching and interacting with products. A lot. (Even scheduling visits to try out their showers in their stores.) Include no technical information for brands and products. Give away free cappuccinos and beverages, and They’re doubling their revenue each year, exceeding $225 million in […]

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AT&T Interview: Ted Rubin On Social Marketing Strategy [video] ~via @ATTSmallBiz

Created by AT&T Small Business at SXSW March 2016 Social Media Strategist Ted Rubin shared his top tips for a winning social media strategy for your small business with us at South by Southwest in Austin! About AT&T Business: AT&T brings companies solutions that address current challenges and anticipate those in the future. We offer wireless, […]

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Ted Rubin "Life is not about waiting for the storm to pass, it's about learning to dance in the rain."

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