by Ted Rubin | May 6, 2011 | Featured, Marketing, Social Media/Marketing
In the past three years, social media has gone from being a novelty, to test and try out, to being serious business. Companies are now coming on board and showing their new opinion of the true business value of social media by opening their budgets and allocating...
by Ted Rubin | Apr 24, 2011 | Featured, Marketing, Social Media/Marketing
I recently wrote about the dangers of disparity between the customer experience in the social media channel and the customer experience in the traditional channel … and the importance of INTEGRATING your brand messages across all channels. We also need to make sure...
by Ted Rubin | Apr 17, 2011 | Featured, Marketing, Social Media/Marketing
You know what doesn’t work for a social media strategy? Not being social. It might sound like common sense, but all too often, being social is overlooked in a social media strategy. It’s not enough to just start accounts with all the most popular social media tools...
by Ted Rubin | Apr 14, 2011 | Featured, Marketing, Social Media/Marketing
In the physical world, when our trusted and valued friends come to visit our house, we often welcome them by saying, “Come in…make yourselves at home!” In the virtual world, do you do the same thing? When customers and prospects visit your online site, do they feel...
by Ted Rubin | Apr 13, 2011 | Featured, Marketing, Social Media/Marketing
Many people are finally realizing that social media is serious business. Not “serious” as in stuffy, fun-resistant, and devoid of personality, but “serious” as in something that is of great value to our companies and needs to be treated as such. What is one of the...
