Our Children, they DO remember…

Our Children, they DO remember…

Was with my 15 year old taking her to field hockey practice this morning (love chatting with her on the way to things like this so volunteer whenever I can to pick her up) and stopped at Dunkin’ Donuts on the way (our Dad/Daughter thing). I mentioned taking her...

Defining Social Metrics

    I talk often about ROR, Return on Relationship™(hashtag #RonR)… simply put the value that is accrued by a person or brand due to nurturing a relationship. ROI is simple $’s and cents. ROR is the value (both perceived and real) that will accrue over time...

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