by Ted Rubin | Jul 3, 2023 | Featured, Marketing, Miscellaneous, Social Media/Marketing
00:00 Introduction 01:18 The Biggest Challenge? 06:22 Where Could This Go? 12:30 What’s the First Step? 14:53 Wrapping Up Introducing the first episode of “BeenThereDoneThat Where Next” – a groundbreaking series by BeenThereDoneThat, where host...
by Ted Rubin | Jun 29, 2023 | Featured, Marketing, Miscellaneous, Social Media/Marketing
The difference between brand and reputation can be easy to overlook, as many marketing writers use the terms interchangeably. While they share similarities, they are not the same thing, and understanding the difference is important for managing your business’s...
by Ted Rubin | Feb 19, 2023 | Featured, Marketing, Social Media/Marketing
Quality customer service requires a strong plan and a system built to resolve issues efficiently. It’s about looking at challenges constructively and teaching customer service reps (as well as other customer-facing persons in the organization) to do the same, creating...
by Ted Rubin | Feb 12, 2023 | Featured, Marketing, Miscellaneous
WATCH THE “1min+” OVERVIEW VIDEO ⬇️ EvergreenTrading.com EvergreenTrading.com
by Ted Rubin | Dec 4, 2022 | Featured, Marketing, Social Media/Marketing
“Get back to basics and look people in the eye digitally,” is Ted Rubin’s key message to marketers today. Ted is the author of several books about developing customer relationships. “Retail Relevancy,” the new book he co-authored with John Andrews, explores how brands...